I've purchased several vehicles over the years, but this was by far the easiest and most stress-free car-buying experience I've ever had! Mullinax Ford gave me their best price right off the bat. No games, no endless negotiations, and no back-and-forth! To make things even better, they went above and beyond to get me a better interest rate, bringing it down from 5.9% to an incredible 4.6%! For the first time in my life, I bought a car without the usual headaches that come with dealing with a dealership. Everything was straightforward, transparent, and hassle-free. This is exactly how buying a car should be! Mullinax Ford has definitely earned my business, and I wouldn't hesitate to recommend them to anyone looking for a great deal and an easy buying experience. Thank you, Mullinax Ford, for making the entire process so smooth!

Great experience with no pressure and no hassle. They treat you as a valued customer and not just as another unit being sold.

(Translated by Google) Excellent customer service! Angel Rodriguez is the best salesperson they have there. He found me many options and wouldn't let me leave without my approval. Thanks also to Edwin the financier for his great help. (Original) Excelente customer servivice Angel Rodriguez es el mejor vendedor que tienen ahí me buscó muchas obciones y no me dejó ir sin my aprobacion también gracias a Edwin el financista por su gran alluda

Mullinax is upfront about prices and Duke, our salesman, did not pressure us at anytime during our buying experience. Everyone at the dealership was friendly.

I worked with Duke who helped me get the truck I wanted at a good price.

Extremely disappointing experience with Mullinax Ford of Kissimmee, specifically salesperson Luis Lino and Sales Manager, turned “Owner” Eric Ernst. I spent nearly a week actively working to purchase a 2024 Ford Mustang Mach-E Premium. I was already preapproved through Navy Federal, provided my documentation, received an out-the-door quote, and was prepared to travel from Jacksonville. I was simply waiting for the vehicle’s inspection results before proceeding. Despite repeatedly following up, communication was poor. I was eventually informed that another customer had placed a deposit. Only afterward was I told that additional financing approval was required to secure the vehicle—something Luis never clearly communicated beforehand. When I escalated my concerns, Eric was dismissive, stating, “I’m sorry the communication wasn’t up to snuff for you.” He then publicly responded to my Google review with claims that I declined an opportunity to secure the vehicle and that it was confirmed sold, despite telling me over the phone that it only had a deposit and was still awaiting a part. I find Eric’s public response dishonest and misleading. I’ve attached screenshots of my conversations with Luis to my Google review, which directly support my account of the communication and contradict the claim that I was clearly offered an opportunity to secure the vehicle. My issue was never losing the vehicle to another buyer. It was the poor communication, lack of transparency, and management’s refusal to take accountability. I expected far better professionalism and have chosen to take my business elsewhere.

I highly recommend Mullinax Ford. Octavio and Julio from the sales staff were very friendly and extremely helpful. Management and other support staff went above and beyond in helping set up the the connected features of my new Mach-E and navigating the at-home charger installation process. Apologies for not mentioning everyone by name. Absolutely everyone I interacted with at Mullinax in Kissimmee provided a five star experience. Thank you all.

Technicians are always ontime, courteous, and knowledgeable,

Clean waiting area. Responsive staff. Good experience.

CONGRATUATIONS on your stellar review by CarEdge! If I lived in Florida, I would shop your dealership!

Wonderful experience.

Top-Tier service, SUPER SIMPLE! I always appreciate when companies adapt and make things transparent during the process, and this is a great example of such. Evan rolled with every curveball I threw his way, and made sure to make me feel as though my concerns need to be addressed before moving on, while taking the time to explore the options I asked (even towards the end of the deal). That commitment to diligence on his part, made me confident that I wanted to do business with Mullinax. They have a customer in me as long as they continue to support and encourage a strong time like what I experienced with Evan/Manny. If you are looking for a Ford, I highly suggest at least giving them a chance to win your business. It will be worth it.

GOOD JOB Mullinax Ford! up front prices. no dealer fees, and good discounts. #caredge #chucksshavingchannel